Surety Transactions and Litigation | Shin Law Office

When the Surety Calls: Your Next Moves Matter

If you’re a contractor in Herndon or Fairfax County and you’ve received notice that a performance bond has been called, time is not on your side.

This is one of the most serious events that can occur on a bonded project, and how you respond in the first few days will determine whether you survive the dispute or lose your bonding capacity entirely.

Over the years, I’ve helped many Virginia contractors navigate this high-pressure situation.

Let’s break down what it means when a performance bond is called, what you must do immediately, and how to protect your reputation and business moving forward.

What Does “Calling a Performance Bond” Mean?

A performance bond guarantees that you’ll complete the project in accordance with the contract.

If the owner believes you’ve defaulted—by missing deadlines, abandoning the job, or failing to meet specifications they can “call” the bond, triggering the surety’s obligation to step in.

Once that happens, the surety (bonding company) will investigate the claim and decide whether to:

  1. Finance you to finish the work,
  2. Hire a replacement contractor, or
  3. Pay damages to the project owner.

If they find that you are at fault, the surety will likely seek reimbursement from you for every dollar spent.

Step 1: Do Not Panic—But Respond Immediately

The worst mistake contractors make is going silent.

You must respond to the surety immediately and professionally. Ignoring the notice signals non-cooperation and almost guarantees an adverse finding.

Here’s what I tell my clients in Herndon to do within the first 48 hours:

  • Notify your attorney and insurance broker.
  • Gather your contracts, correspondence, submittals, and payment records.
  • Document the project’s current condition with photos and site notes.
  • Communicate with the surety only in writing.

Your goal is to show good faith, transparency, and competence—three traits sureties value when deciding whether to support or replace you.

Step 2: Review the Alleged Default

Not every bond call is justified. Some project owners misuse bond claims to pressure contractors or cover their own mismanagement.

Common triggers include:

  • Disputes over scope changes or delays outside your control.
  • Payment issues caused by the owner or general contractor.
  • Poor communication that escalates into accusations of default.

I analyze the contract terms and project records to determine whether the “default” meets legal and contractual definitions. In many cases, the contractor is not truly in default but caught in a performance dispute.

Step 3: Protect Your Right to Cure

Virginia construction contracts often include a right-to-cure clause, allowing contractors time to fix or complete the work before replacement or bond payout.

I advise clients to invoke that right in writing immediately.

By showing readiness to cure deficiencies, you can often stop the bond payout process entirely or limit exposure. Sureties prefer this route—it costs them less and protects your reputation.

Step 4: Work With the Surety, Not Against It

The surety is not automatically your enemy. Their goal is to minimize loss, not destroy your business. Cooperation is your best strategy.

That means:

  • Providing updates and cost documentation.
  • Offering a completion plan.
  • Avoiding emotional or defensive communications with the owner.

A well-documented and transparent approach often leads to a takeover agreement where you retain partial control of the project under the surety’s supervision.

Step 5: Prepare for Reimbursement Exposure

If the surety incurs costs, you’re responsible under the indemnity agreement you signed when the bond was issued. This can include:

  • Payments to replacement contractors,
  • Legal fees,
  • Consultant costs, and
  • Interest or penalties.

I help clients negotiate repayment plans and protect other bonded projects from being frozen or terminated during the process.

Step 6: Preserve Your Bonding Capacity

After a bond call, your ability to secure new work depends on how you handle the fallout. Sureties review how you cooperated, communicated, and resolved the claim. Demonstrating professionalism and taking corrective action can restore eligibility faster than you think.

Final Thoughts: Leadership Under Pressure

When your performance bond is called, your response defines your credibility as a contractor. Acting fast, cooperating with the surety, and engaging experienced legal counsel can mean the difference between survival and shutdown.

If you’re a contractor in Herndon or Fairfax County facing a bond claim or performance dispute, I can help you respond strategically, preserve your rights, and protect your business from lasting damage.

Schedule a confidential consultation today.

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Anthony I. Shin, Esq. | Principal Attorney | Shin Law Office

Loudoun County Attorneys

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Copyright © 2025 Shin Law Office, PLC. All rights reserved.

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Copyright © 2025 Shin Law Office, PLC. All rights reserved.

Reproduction of any content on this site is prohibited except for individual, non-commercial, informational use. This limited permission does not allow modification, distribution, or incorporation of any content into other works or publications in any medium. You may not reproduce or distribute content from this site to any third party.